< Back

10 Red Flags That May Mean You Need a New Personal Injury Lawyer

If you’re reading this, you probably already sense something is wrong with your current legal representation. Trust that instinct. Hiring the right personal injury lawyer can mean the difference between a life-changing settlement and barely covering your medical bills. Unfortunately, not all lawyers fight equally hard for their clients. If any of these warning signs sound familiar, it may be costing you thousands of dollars and precious time you can’t get back:

1. Your Personal Injury Lawyer Doesn’t Return Your Calls (You Feel Like You’re Bothering Them)

You shouldn’t have to beg for updates about your own case. When you call with legitimate questions about your medical treatment, settlement negotiations, or court deadlines, you deserve answers within 24 hours, not days of silence followed by a rushed callback from someone who clearly hasn’t reviewed your file.

If you find yourself apologizing for calling or feeling like a nuisance when you ask for updates, that’s not normal. Your case should be important enough to warrant prompt communication, every single time. When lawyers treat you like you’re interrupting their day, they’re telling you exactly how much your case matters to them.

2. They Hooked You With “Lower Fees” (But You’re Paying More Elsewhere)

That 25% fee instead of 33% wasn’t actually a favor. Volume firms use discounted fees as bait because they know you’ll pay the difference through inflated case expenses, partnerships with overpriced medical providers, or settlements so low that their “discount” becomes meaningless.

Here’s what they don’t tell you: experienced attorneys who consistently deliver six-figure settlements don’t need to compete on price. They compete on results. Would you rather pay 25% of $20,000 or 33% of $70,000? The math speaks for itself.

3. They Promised You the Moon, Now They’re Pushing Quick Settlement

Remember when they said your case was “definitely worth six figures” during that first meeting? Now, suddenly, they’re explaining why you should “take the sure thing” and settle for far less. This bait-and-switch happens when lawyers oversell cases to sign clients, then realize they don’t want to do the actual work required to maximize value.

You’re not being unreasonable for expecting them to keep their word. If the facts of your case haven’t changed, neither should their confidence level.

4. They’ve Never Even Mentioned Filing a Lawsuit

Insurance companies have databases tracking when a personal injury lawyer is likely to go to court. If your attorney has a reputation for settling everything pre-suit, insurance adjusters start with lower offers because they know there’s no real threat of litigation.

Think about it: if someone knows you’ll never fight back, why would they offer you their best deal up front? Your lawyer’s reputation for going to trial directly impacts every settlement offer you receive. If you’ve never heard the words “lawsuit,” “discovery,” or “trial preparation,” you’re probably being shortchanged.

5. Months Pass With No Progress (And Vague Excuses)

“These things take time” stops being an acceptable answer after six months of inactivity. You should know when medical records were requested, when demand letters will be sent, and what the realistic timeline looks like for your type of case.

If your personal injury lawyer can’t give you specific next steps and deadlines, your case is likely sitting in a pile with hundreds of others. Active cases have momentum. Stalled cases collect dust.

6. You’re Constantly Re-Explaining Your Case to New Staff

High turnover isn’t just annoying, it’s expensive for your case. Every time a new paralegal or assistant takes over your file, they need time to get up to speed. 

When you call, someone should immediately know who you are, what happened to you, and where your case stands. If you’re always starting from scratch, you’re not getting the focused attention your case deserves.

7. Their “Preferred” Doctor Won’t Bill Your Insurance

This is often a sign of an unethical referral relationship. When doctors refuse to bill health insurance you already have, it’s usually because they have financial arrangements with law firms that benefit everyone except you. You end up with higher medical liens that come out of your settlement, while your lawyer and their preferred provider profit from the arrangement.

Legitimate medical referrals come with full disclosure about costs and alternatives, not pressure to see specific providers who just happen to be financially connected to your law firm.

8. They Know Your Medical Bills Better Than They Know You

Do they know you haven’t slept through the night since your accident? Can they explain how your injury has affected your relationship with your spouse, your ability to play with your children, or your confidence behind the wheel?

If your lawyer only discusses your case in terms of medical records and bills, they’re building a weak case. Juries don’t connect with medical charts. They connect with human stories. Lawyers who don’t know your personal story can’t tell it effectively.

9. They’re Running a Personal Injury Lawyer Case Mill (Your File is Lost in the Crowd)

Here’s what insurance companies know but won’t tell you: they keep lists of which law firms are “settlement mills” that handle thousands of cases simultaneously. These volume firms get lower settlement offers because insurance adjusters know they won’t spend months in discovery, won’t hire top expert witnesses, and certainly won’t take cases to trial.

The math is brutal: a mill might settle your case for $50,000 in three months, while a boutique firm that actually litigates might secure $150,000 in twelve months. That $100,000 difference isn’t just money, it’s your future financial security. Volume firms move on to the next case, but you live with the consequences of an inadequate settlement forever.

When State Farm sees a demand letter from a firm known for taking cases to verdict, they make serious offers because they know that firm will fight. When they see a letter from a known mill, they lowball because they can.

10. They Won’t Give You Straight Answers About Problems

No case is perfect, and lawyers who pretend otherwise are lying to you. If your attorney won’t discuss potential challenges, explain why certain evidence matters, or prepare you for insurance company arguments, they’re not doing you any favors. 

You can’t make informed decisions about settlement offers if no one explains the real strengths and weaknesses of your case. Sugar-coating everything isn’t protecting you, it’s keeping you in the dark about decisions that will affect the rest of your life.

You Don’t Have to Accept Less Than You Deserve

At Burrow & Associates, we’ve built our reputation on one simple principle: we don’t get paid unless you get the maximum value for your case. We limit our caseload specifically so every client gets personal attention from experienced attorneys.

We know you’re frustrated. We know you’re worried about starting over. We know you’re concerned about time running out. That’s exactly why we offer a free, no-obligation case evaluation where we’ll review everything your current lawyer has done, identify missed opportunities, and give you an honest assessment of what your case is really worth.  If we don’t think we can improve your position, we’ll be honest with you about that. 

Don’t let another month pass wondering “what if.”

Call Burrow & Associates today for your free case evaluation. We’ll show you exactly what aggressive representation looks like, and you can decide if it’s worth making a change.

CategoryPersonal Injury
  • Request a FREE Consultation

    Fill out the form below to receive a free and confidential initial consultation.

    By providing your phone number, you agree to receive text messages from Burrow & Associates about your Bankruptcy or Personal Injury Matters. Message frequency may vary. Message and Data Rates may apply. Reply STOP to opt out of further messaging and HELP for assistance or call 678-942-8640. Our Privacy Policy and Terms can be viewed here: www.legalatlanta.com/terms